Refund Policy
At The Active Mom, we offer a 30-day money-back guarantee on our products. Your satisfaction is our priority.
30-Day Money-Back Guarantee
You have 30 days from the date of purchase to request a full refund, no questions asked. If you're not satisfied with your purchase for any reason, simply contact us and we'll process your refund.
You will receive a full refund of your purchase price. This applies to both digital products (e-books) and physical products (books).
Physical Product Returns
If you purchased a physical book and would like to return it, please return the product with all accessories in the original condition and packaging when reasonably possible.
If the product is damaged or the packaging is more damaged than necessary to evaluate the product, we may deduct the reduced value from your refund. Please handle the product with care and ensure it is properly packaged for return.
How to Request a Refund
To request a refund, simply contact us at info@activemomclub.com.
We will process your refund within 14 days of receiving your request. For physical products, we'll process the refund once we receive the returned item in good condition.
Digital Products
We offer a 30-day money-back guarantee even for digital products like our e-books. While the download is instant and the content is yours to keep, we stand behind the quality of our products. If you're not satisfied within 30 days, you can request a full refund.
This is more generous than standard digital product policies. We believe in our content and want you to feel confident in your purchase.
Questions?
Do you have questions about our refund policy? Feel free to contact us at info@activemomclub.com.